I concluded my last post, by saying that the vision for HRInterop is to “open up” (community participation), “lock-down” (lock-down IP for confidence and clarity among implementers and contributors), reduce costs, and improve standards quality and utility.
Opening Up
I’ve related in previous posts, that it is a sign of success that HR-XML now has more non-member implementers than members. As adoption increases, it is logical to expect there will be more total implementation experience outside of HR-XML than inside. In the course of the 3.0 project, it is fair to say that half or more of the feedback we received was from outside stakeholders.
New content, new channels of participation, and a new structure for managing intellectual property are changes that will support engagement of a broader community. HRInterop.org forums are a place where anyone can bring implementation questions and feedback. There is no cost to participate, but this does require registration and agreement with a feedback policy and community guidelines.
The Return of the Customer
With new channels of participation and new content we also believe we will see a return of HR services customers within the dialog shaping standards.
In its early years, HR-XML enjoyed participation from HR IT representatives at organizations such as Northrup Grumman, Shell, BP, and HP. We even attracted significant support from those working on a next generation HR system at U.S. Department of Defense. Unfortunately, we didn’t produce specifications directly addressing the problems of this segment. So it isn’t surprising that we weren’t able to sustain engagement with these stakeholders.
The early focus was on enabling B2B integrations. The resulting library really didn’t have much to offer in terms of enterprise-centric HR integration problems. The key data interchange problem of concern to enterprise HR (and that also touches almost every other stakeholder in the HR services ecosphere) is the basic provisioning and maintenance of employee/resource data across systems. In the 2.4 release, HR-XML offered the IndicativeData specification, which was a good start. In 3.0, we’ve greatly refined IndicativeData and from that exercise created a meta-model for employee/resource data. This consistent meta model (not necessarily the identical fields) has been rolled out within the HRMasterData, IndicativeData, EPMParticipant, StockPlanParticipant, USEnrollment, SavingsPlanEnrollment, and NewHire specifications among others.
So after 9 years, we have a unified way to represent information about employees, resources, and other associated individuals across our HR data interchange specifications! While the 3.0 release is only just about to make its debut as a candidate release, the 3.0 library already has been on a “shake-down” cruise by at least one major multinational pharmaceutical company and other major corporations that are beginning serious analysis for use in HR master data management.
So we have more to offer enterprises, which is good. However, what is even better is simply having customers engaged in discussions. The difference can be subtle, yet transformative. With a customer in the room, vendors will address topics on which they might otherwise remain silent. With customers present, there is more of an incentive for vendors to be active advocates for customer interests. In turn, customers gain insights into, and appreciation of, complexities they do not see when looking at a particular business process from merely an internal perspective. Do our vendor participants give up anything? My experience shows that getting a group of knowledgeable people in a dialogue with a balanced set of interests improves the conversation for everyone. Everyone stands to benefit both from the standpoint of standards quality as well as from enhanced business networking and partnering opportunities.
Locking Down (and Clarifying)
“Opening up” and “locking down” go hand in hand.
One of the things that has been of concern to some organizations that might otherwise have supported HR-XML, were the certain IP provisions within the membership agreement. For some companies, the provisions created excessive costs monitoring their IP obligations. The primary set of obligations within the agreement fall upon those organizations making “contributions.” The problem is that an organization has to apply and monitor if and when a representative’s participation in a workgroup constitutes a “contribution,” which triggers the IP requirements. For some companies, the cost of this legal review and monitoring will greatly exceed the cost of becoming a member.
HRInterop simplifies and provides much greater clarity around IP. The role of sponsor member is separate and distinct from contributor. Sponsors only become contributors when authorized representatives of the sponsor organization formally join a working group associated with a specific development effort and sign the contributor and intellectual property agreement covering that specific working group deliverable. There is no guessing as to who is a contributor. The contributor’s IP rights and obligations with respect to the specific development effort are clear and specific — which means less time and money spent with the lawyers. Happy days! It also imposes a certain discipline on those wanting to start standards projects to put together specific and effective project proposals.
As a benefit to HRInterop sponsors, we won’t charge them anything additional to become contributors. But note that you don’t have to be a sponsor to be a contributor. Anyone wanting to propose standards projects or participate within them, can become a working group contributor. This requires that the individual (who must be an authorized representative of his/her employer or affiliated organization) pay a modest registration fee and sign the contributor and intellectual property agreement for the specific development effort being pursued.
Reducing Costs, While Gaining Focus
As standards mature, it is logical to think that the costs to develop and maintain them would decrease, rather than increase.
Most HR-XML members saw an increase in their 2008 membership costs. Of course, 2008 was a bit of an unusual year in that it was also the year we were beginning the first major re-architecture since 2002. However, it is worth noting that in the year in which this critical release was being put together, more than 50 percent of the Consortium’s spending went towards the Partnering & Integration Summit. The Summit was not a bad idea - In fact, it was my idea. I proposed the annual summit to the HR-XML board of directors in late 2006. While everyone I know who attended the 2007 and 2008 Summits found them enjoyable, there is no evidence that they can become financially self-sustaining as currently conceived. While there were some good sessions highlighting HR-XML implementations, there also is no evidence that the investment has advanced our standards in a concrete or proportional way. It’s hard to be critical about something that you yourself helped create and for which you bear some responsibility, but my point is that the current year’s allocation of time and money towards the summit was way out of wack with the priority of shoring up the architectural integrity of the library. Managing “by doing what we did last year,” isn’t a good strategy for any organization and is particularly a bad idea for a thinly capitalized non-profit organization overseeing a maturing standards library within a rapidly changing Internet technology landscape.
There may yet be a way to produce a financially sustainable conference around HR services interoperability — but this concept requires more serious thinking than it has received to date (and likely a more favorable economic climate). I’m very interested in providing informative and vibrant virtual and face-to-face opportunities for members of the HR services community. You’ll soon see some plans announced for the first of these get-togethers. However, a standards organization spends the money of its members in ways that aren’t really directed towards improving the value of its standards, it has a serious problem. This lack of focus ensures the organization’s standards are destined for narrowing applicability if not a complete dead end.
The Motto
If you managed to read through some or these five posts (back to the beginning), I’m hoping you have some sense of where HR services standards have been and where they need to go. I’m sure it is a bit clearer to you what I mean in calling for “A laser focus on interoperability.” I also hope that you will find many benefits from joining the HRInterop community and consider supporting this initiative.
Tagged Background Check, HR-XML 3.0, Screening